Sesam Street 323b, 4010, Norway

We’re open Monday – Friday, 8 a.m. – 7:30 p.m. EST

Frequently Asked Questions

Please read our FAQ before sending us a message.

How do I know that you are not a scam?

At goldenpuppies4home, we do not ask for trust, we earn it through transparency and action. So, instead of taking our word for what it’s like to work with us, we encourage you to read reviews from real customers. Every one of our customers receives a survey and we proudly post every single review we receive on our website, in chronological order (no funny business like only posting the best reviews), so prospective customers can review thorough feedback from some of the nearly 150,000 others who have already experienced the magic of the goldenpuppies4home process.

Which payment methods are accepted in the Online Shop?

credit or debit card, bitcoin, cashapp, zelle, bank transfer,all stripe methods, paypal, Applepay, Google pay and Gift cards

How do you ship your puppies?

The safest and fastest way to receive your puppy is via airline. Your puppy will be shipped in an airline approved kennel, have a health certificate and be handled by a puppy transportation specialist who will feed and take care of your puppy all along the way until the puppy gets into your arms.

What's the difference between you and a pet store?

here is almost no similarity between goldenpuppies4home and a pet store. Pet stores typically sell thousands of products for animals of all kinds. Our mission is simple and clear – to make lives better by placing healthy puppies into happy homes. While there are countless differences between goldenpuppies4home and a pet store, we will highlight a few of them here.

Direct to You: Because of our commitment to the humane treatment of all dogs, when you find a puppy at goldenpuppies4home, it comes directly from an experienced breeder (literally, thanks to PuppySpot’s travel program, your puppy will arrive in your home shortly after it leaves its breeder, in many instances within less than a day of departing the breeder). As a result, your puppy will spend its entire life before it arrives in your home with its breeder and parents. On the other hand, by the time a puppy makes it to a pet store, that puppy may have made several stops, been warehoused in one or more other intermediate holding locations, over several weeks, before it even arrived in the store, let alone eventually completes its journey to a customer’s home.

Transparent Access to Puppies: Depending upon where you live, you may not be able to find a purebred or purpose-bred designer puppy at a pet store. In an effort to combat the inhumane treatment of animals, many states actually prohibit pet stores from selling puppies. And, even if you do happen to live in a state that has not yet enacted a pet store ban, it can be nearly impossible for you to independently verify whether a pet store puppy came from a responsible breeder. At PuppySpot, we are committed to transparency, and you will not only have peace of mind knowing our expert compliance team has screened, vetted and qualified your breeder, but will know everything you want to know about your puppy, including its breeder, its parents and its health history.

Proprietary Screening of Breeders: Another major difference is our proprietary screening process. At goldenpuppies4home, we carefully screen all of our breeders before we invite them to join our network and, to stay in our network, breeders need to continue to meet our evolving standards.

Health Screening & Guarantee: In addition to our compliance efforts, our extensive health protocols are the industry’s best, culminating with a requirement that your puppy pass our proprietary nose-to-tail health exam, administered by a licensed veterinarian, before we will allow your puppy to travel. And, after your puppy arrives home, not only do we provide our exclusive health guarantee, but we are here to support you throughout your puppy journey. We really mean it when we tell you our relationship with you begins, it does not end, when you find your puppy goldenpuppies4home

Will I be able to visit my puppy before my puppy comes home?

hile finding a puppy used to be a local exercise where you were limited to the breeds and breeders near you regardless of their quality or experience, PuppySpot has changed all of that. PuppySpot was specifically designed to connect you with the perfect puppy for you, no matter where in the country you or the breeder live. As a result, in most cases, the first time you meet your new best friend is when he or she arrives in your home. That said, our transparent process is specifically designed to eliminate all the scary unknowns that often accompany looking for a new puppy, whether you are looking online or offline. From the start of the process when we screen, vet and qualify every breeder in our network, to our unmatched health and vaccination protocols, we do everything to ensure you receive a healthy puppy from a responsible source. And, we back all of that with an industry-leading health guarantee.

Although you will not visit your new family member before he or she travels to you, our team of puppy experts is committed to keeping you informed of milestones including your puppy’s health check, travel arrangements, and what your puppy is eating.

How can I helpgoldenpuppies4home fight scams?

As a company of true dog lovers, it’s heartbreaking to hear stories of scammers taking advantage of a family’s search for a new four-legged family member and we work hard to educate the public about how to avoid puppy scams. To help us in that fight, if you or someone you know has been victim of a pet scam, please reach out to us at FightPuppyScams@As a company of true dog lovers, it’s heartbreaking to hear stories of scammers taking advantage of a family’s search for a new four-legged family member and we work hard to educate the public about how to avoid puppy scams. To help us in that fight, if you or someone you know has been victim of a pet scam, please reach out to us at FightPuppyScams@puppyspot .com.


What if there is a flight delay?

Flight delays happen, but it’s not a big deal. Your puppy has a baggy of food to spare, and the puppy transporter will feed your puppy every few hours. If a delay does happen, we will contact you via phone and email to let you know that the puppy is a little behind schedule. Due to not being able to control the weather, airline mechanical issue, and other delays we can not offer refunds on expedited or standard shipping services.

Send us an email


    Address:240 spruce street Wyandotte,
    Michigan 48192

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